Frequently Asked Questions

Ordering coffee

How do I choose a coffee?

Start with Shop by destination if you want a specific place, or explore the full shop by roast, tasting notes, and format. Each product page shows its currently available size and grind options.

Are your coffees roasted before I order?

Our coffee is roasted to order in the United States. For the current preparation and shipping schedule, read our Shipping Information.

When does coffee ship?

Whole-bean coffee ships on the day it is roasted. Ground coffee ships the following day. Roasting and preparation can take 1–5 business days before shipment; standard ground delivery is typically another 1–5 business days after dispatch. Shipping costs and the final delivery estimate appear at checkout.

Can I buy capsules, instant coffee, and whole bean coffee together?

Yes, add the available products you want to the same bag. Check each product page for its format and options; see all currently available coffee. Timing for non-coffee items may differ from roast-to-order coffee, as described in our shipping information.

Subscriptions and your account

How do coffee subscriptions work?

On an eligible coffee product, choose its available grind and size, then select a recurring delivery option if one is shown. Review the price, frequency, renewal terms, and cancellation instructions before checkout. The free journal email list is separate from a paid coffee subscription. Explore the subscription guide.

Can I change or cancel a subscription?

Your order and subscription communications from Shopify include the current management instructions. If you need help finding them, contact us with your order number.

Veterans and giving

Is The Coffee Buds veteran-owned?

Yes. The Coffee Buds was founded by a U.S. Marine Corps veteran. Read our mission and meet Veteran Strong.

Is a DAV donation required to buy coffee?

No. A DAV donation is optional and separate from your coffee purchase. If you choose to add one in your bag, the selected amount appears as its own line item before checkout. You can review the live Give & Grow impact tracker and learn about DAV directly.

Returns and help

Where can I find shipping and return details?

Read our Shipping Information and Return Policy. If a product or order needs attention, get in touch.